Draft for legal review. This page describes how Lunar actually works today, but has not yet been reviewed by Mitten Moon Holdings LLC's counsel and may change before Lunar is listed on the Slack Marketplace.
Deleting your data
Three ways, depending on whether you want a grace period.
1. Delete everything now (account owner)
In Slack, type /lunar delete my data and confirm. Lunar removes itself from your workspace and immediately and permanently deletes everything it holds for your account: documents, statements, transactions, answers and briefs, connected services and their credentials, members, roles and settings, the sample-data preview, and its Slack tokens. From the web app the owner can do the same (the request asks you to type the account's name to confirm).
2. Uninstall Lunar (any workspace admin)
Remove Lunar from your workspace's app settings in Slack. Its tokens are deleted at once and nothing further is processed; everything else is deleted automatically after 30 days (the sample-data preview at once). Reinstalling within those 30 days restores your history — useful if it was uninstalled by mistake.
Bank statements only
The account owner can delete one imported statement, or every bank statement and everything derived from it, on the web app's Bank statements page. Cash, runway and every figure are recomputed from what remains.
3. Ask us
Email support@mittenmoonholdings.com from the account owner's address, or tell us which workspace you are in. We will confirm and delete within 30 days, usually much sooner. Individuals can also ask us to delete personal data about them.
Disconnecting one source
/integrations disconnect (or Connections in the web app) disconnects a single service and deletes its stored credentials. Records already imported from it stay until you delete the account.
What is not deleted
- Your files and messages in Slack itself — those belong to your workspace, not to Lunar.
- A record that a deletion happened, with no personal data in it.
- Backups held by our hosting provider, which expire on their own schedule; operational logs, which contain no content and expire after a limited period.